careful with coinsquare. deposited money and for the first time in 4 years my app logged out all of a sudden and I’m unable to sign in.

it was just 50$, however I had another 500$ in e transfer which I quickly cancelled before they accepted it after i couldnt log on. i made a ticket and they said I need to have a bunch of pictures of myself and my I’d which I dont want to give that much info away. it comes up with invalid username format which is super odd. I have not been logged out in over 4 years and I deposit money and all of a sudden I cant log on? I have emails from 4+ years ago on details of my registration and none of them show my account ID. I went to retrieve my password and I need my account name which isn’t my email for some reason. I’m glad I tested with just 50$.

submitted by /u/Tannereast
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